Seating Policies

Due to our unique Hibachi style of dining, we must follow specific seating protocols. Our hope is these policies help our customers have an exceptional Hibachi House experience.


Reservations and Call Aheads

-We welcome reservations! Please call the day before to make a reservation. Reservations must be made at least one day in advance.


-Call Aheads are made the day of. They are similar to reservations but you may be required to wait as reservations take precedence. It is important to understand that this is NOT a reservation.


-During our peak business hours, our restaurant will reach capacity. Due to our unique style of seating guests around the Hibachi grills you may be required to wait additional time for a table.


-If you are running late we can hold your reserved or call ahead table for 15 minutes. During Downtown Rochester events and holidays parking can be limited. Please plan accordingly.


Large Party Reservations

-Our maximum reservation size varies depending on the time and day. During Downtown Rochester events or holidays we have limited space for large parties. All large party reservations must be made by a manager. If you are interested in having a large party at Hibachi House, please call (248) 266-6055. If a manager is not in, we can take your information and a manager will call you back as quickly as possible to discuss the potential reservation.


-Due to our unique style of seating guests around the Hibachi grills you may be required to wait additional time for a table.


-We do not offer large party packages or limited menus for large reservations. If you bring your own limited menu you will be asked to dispose of them.




-During peak hours and holidays there is a two-hour time limit for parties.


-We cannot accommodate additional guests to join a party once the party has been seated. This is because all food orders must be taken at the same time.


-Parties cannot be seated unless all members of a party are present.


-We offer a newly remodeled downstairs lounge that is open on Fridays and Saturdays evenings with extended hours during holidays and Downtown Rochester events. Customers are invited to drink and dine in the lounge at their own leisure.


-We do not accept specific table requests.


-We do not allow split reservations, meaning large parties cannot become multiple smaller reservations.


-We try to accommodate requests for specific chefs but they are not guaranteed.


We hope this information has been helpful in planning your visit to Hibachi House! If you have any additional questions please give us a call at (248) 266-6055!